Back to Home
FAQ
The most common questions about orders, returns, peptides, and rewards — all in one place. Can't find what you're looking for? Contact us.
Orders & Shipping
How long does shipping take?+
Standard US orders arrive in 3-7 business days; expedited orders arrive in 2-3 business days. International orders typically take 7-14 business days. See our full Shipping page for cutoffs and rates.
Can I cancel or change my order after I place it?+
Orders can be modified or cancelled within 1 hour of placement. Email hello@ninjathlete.com from the address on the order with your order number — we ship fast, so we cannot guarantee changes after that window.
Returns & Exchanges
What is your return policy?+
Apparel can be returned in new, unworn condition within 30 days of delivery. Digital products and items marked "Final Sale" are non-returnable. Full details on our Returns page.
How do I start a return or exchange?+
Visit ninjathlete.com/a/redo/returns, enter your order number and email, and follow the prompts. Customers who added Redo Coverage at checkout get free return shipping.
Peptides & Supplements
Does NinjAthlete sell peptides directly?+
No. NinjAthlete publishes science-backed peptide education and protocols only. We partner with American Peptide Research (APR) for the highest-purity third-party-tested compounds — use code NINJA at /ref/16/ for 25% off.
Are your peptide protocols medical advice?+
No. All peptide content on NinjAthlete is educational and is not a substitute for medical advice. Always consult a licensed physician before starting any peptide, supplement, or training protocol.
Membership & Rewards
How do I earn rewards points?+
You earn Dojo points for engaging with the platform — completing daily training check-ins, posting workouts to the feed, finishing learning paths, and referring friends. Points redeem at checkout for store discounts.
Do you offer a discount for first-time customers?+
Yes. Sign up for the NinjAthlete newsletter to instantly receive a 10% off welcome code, plus access to exclusive product drops and training plans.